Which locations does DoYou ship to?
We don’t play favourites, we ship all across India. However, please perform a pincode check on the product page, just to double check.
Do I have to pay shipping charges?
Bad news — Yes, there’s a standard shipping charge of Rs.50/- for every order below Rs.450/-. Good news — If your order is worth Rs.450/- or above, shipping is on us! Psst, another reason to stock up.
What happens after I place my order?
We start processing your order as soon as we receive it — your products first undergo a thorough quality check, following which they’re packed and delivered to you, keeping all necessary safety compliances in check.
How is my order packed?
All our good stuff is packed in boxes filled with recycled shredded paper — this helps keep your products padded and safe while they make their way to you.
What is the estimated delivery time of my order?
We know you can’t wait to get your hands on the goodies that you’ve ordered. Relax, we dispatch most orders within 1-4 business days of receiving it (i.e. excluding Sundays and public holidays).
Which courier service do you use?
Our shipping superstars are the peeps at Shiprocket — they’ve successfully partenered with over 15 leading courier companies like Delhivery, Gati, FedEx, Blue Dart, DHL, to name a few.
How can I track my order?
Easy-peasy! Once we dispatch your order, you will receive an SMS with all the necessary tracking details. Alternatively, you can visit the Order History section of your Account page on our website to know the status of your purchase at any point of time.
Does DoYou ship outside India?
Not at the moment, sigh! But we hear you — hold that thought ’cause we’re working on it.
What are the benefits of creating an account on doyoubeauty.com?
Well, apart from the fact that you’ll be privy to our loyalty programme, exclusive offers and coupons, creating an account on our website also means that you’re signing up for a superior shopping experience. You don’t wanna #fomo later, do you?
How do I create an account on doyoubeauty.com
You can create an account on our website using your Facebook or Google credentials. Alternatively, you can sign up with us by filling in your deets — your name, your email ID and a new password. No hassles!
Can I change my shipping address after placing the order?
Yes, if your order hasn’t already been processed at our warehouse, so please contact us on firstname.lastname@example.org, with your order id in the subject line, ASAP